User Data Deletion Instructions

LiftWize connects to third-party advertising platforms and marketing channels to provide consolidated performance analytics and attribution insights. We respect your data privacy and provide straightforward controls to disconnect active integrations or request the permanent deletion of your stored data at any time.

1. Disconnecting Active Integrations

Disconnecting an integration revokes LiftWize’s access permissions and halts future data syncing, while preserving your historical workspace reports for analytical continuity.

Option A: Disconnect Within the LiftWize Platform (Recommended)

• Log in to your LiftWize dashboard at app.liftwize.com.

• Navigate to Settings > API Connections.

• Locate the connected service (e.g., Meta Ads) and select Disconnect.

• This immediately invalidates active OAuth tokens and stops future API data ingestion.

Option B: Revoke Access Directly via Third-Party Platforms

• Meta / Facebook:

  1. Log in to your Facebook account and go to Settings & Privacy > Settings.

  2. Select Apps and Websites in the left navigation menu.

  3. Locate Liftwize and click Remove.

• Other Platforms:

  • Manage and revoke authorized application permissions directly within the security or connected apps settings of the respective platform.

2. Requesting Permanent Server-Side Data Erasure

If you wish to permanently delete all stored historical performance metrics, cached reports, synced ad account metadata, and profile records from LiftWize servers:

1. Submit a Request: Send an email to privacy@liftwize.com with the subject line: Data Deletion Request.

2. Include Identifying Information:

   • The primary email address associated with your LiftWize account.

   • Specific connected workspace(s), ad account ID(s), or indicate "Complete Account & Data Erasure".

3. Processing & Confirmation:

   • Our team will permanently delete all associated database records, authorization credentials, and cached telemetry from our cloud infrastructure within 30 days.

   • You will receive a written confirmation email once the deletion process is complete.